Shipping policy
How long until I receive my order?
Our Soaps are handmade and very high in demand.
Thank you for shopping with Forever Griffin Naturals LLC. After you order, processing is usually 1-2 business days. All orders will be shipped within 7-10 business days after purchase. Business days are Monday-Friday weekends are excluded.
LOST or STOLEN PACKAGES
If your package has been confirmed via USPS delivered and you did not receive it you must file a claim with USPS as we are not responsible for lost or STOLEN packages.
Once you file a claim with USPS the driver on your route will investigate to ensure it was not accidentally delivered to the wrong address which is the case majority of the time.
If you decide to file a claim through Paypal your tracking number is automatically uploaded which will state that your package was indeed delivered. The only time that we will resend or refund is when tracking confirms that the package was lost/delayed DURING TRANSIT and not for any packages that states DELIVERED in mailbox/porch/reception etc.
THE WAIT WILL BE WORTH YOUR WHILE
100% Customer Satisfaction
Your skin will be thanking us once it lathers in our products.
No Refunds or Exchanges